Relauna
Relauna
Get started
Built for plumbers

Miss the call.
Keep the job.

Your phone still rings first. When you're on a job and can't answer, Relauna texts back instantly and captures the enquiry — so you can call back and win the work.

Start for £50/monthSee how it works
✓Your phone rings first✓Instant SMS follow-up✓Enquiries dashboard✓Cancel anytime
21:28
👤
+44 7946283010
Text Message · SMS
Sorry — Johns Plumbing missed your call.

Book a callback slot — reply:
1 Morning (9–12AM)
2 Afternoon (12–5PM)
3 ASAP

Then add: postcode, name, problem.
Example: 1 E7 9HN John boiler leak
Just now
3 N1 4HB Will - My pipe burst i need a repair ASAP
Delivered
Thanks — we've got your message and will be in touch ASAP. Please do not respond to this message.
Saved to your calls tracker
Demo

See exactly how it works

Watch the full journey: customer calls the Relauna number, your phone rings, and if you miss it the text goes out automatically.

Why Relauna matters

Missed calls can mean missed jobs.

When you're on a job and can't answer, most callers won't leave a voicemail — they just call the next plumber. Relauna texts them back instantly and captures their details so you still get the chance to win the work.

Most
Missed callers move on without leaving a message
£50
Per month — less than the value of a single job
< 10s
How fast Relauna texts back when you miss a call
How it works

You keep your phone. You only change the number customers see.

Customer calls your Relauna number → your normal business phone rings → if you miss it, they get an instant text → you get the job details.

You do NOT change your phone number.
Your phone stays exactly the same. You just replace the number you advertise.
1
Enter your normal phone
~2 mins

This is the phone you already use for your business. We will ring this phone when customers call you.

2
We give you a new number
Instant

This is your Relauna number. Customers will call this instead of your usual number.

3
Replace the number you show
~5 mins

Put your Relauna number on your website, Google, van, and ads. When someone calls it, your normal phone rings.

One plan. Everything included.

No tiers. No add-ons. Cancel anytime.

£50/month

Excludes VAT if applicable.

Dedicated UK number
Advertise this everywhere — website, van, Google
Your phone rings first
Answer as normal. Nothing changes if you pick up
Instant SMS on missed calls
Sent automatically — no action needed from you
Customer picks a callback window
Morning, afternoon, or ASAP
Enquiries dashboard
Every reply saved with number, postcode, and job details
After-hours included
Works evenings and weekends too
Up to 150 SMS/month
Plenty for most sole traders
Setup takes 2 minutes. Enter your number, get your Relauna number, start advertising it. That's it.
Get started — 50/month

FAQ

The questions people ask before buying.

Do calls still ring my phone normally?⌄
Yes — your personal phone number never changes. You simply advertise your Relauna number instead of your own. When a customer calls your Relauna number, it rings your normal phone exactly as before. If you answer, the call connects as usual. Nothing changes about how your phone works.
Do I need to change my number?⌄
You don't change your personal number — you just change the number you advertise publicly (website, van, Google profile, ads). That becomes your Relauna number. Your Relauna number then calls your real phone whenever a customer rings. Your personal number stays private.
What happens if I miss the call?⌄
If you don't answer, or you're already busy, Relauna texts the caller instantly and lets them book a callback slot.
What exactly gets booked?⌄
A callback slot. The customer picks a time window and replies with their postcode and a quick issue note. You get the slot and details, then confirm the rest on the callback.
How are times offered?⌄
Customers choose from Morning / Afternoon / Emergency in the SMS. The aim is to lock in a callback window quickly, without back-and-forth.
What if a customer replies with something random?⌄
You still get their number and message in Calls Tracker. If they don't follow the format exactly, you can still call them back normally.
Does it work after hours?⌄
Yes. After-hours is included. If a customer calls your Relauna number when you're unavailable, they can still get a text-back and book a callback slot.
Is the SMS compliant?⌄
Yes. The SMS is transactional and includes STOP opt-out wording.
Can I cancel anytime?⌄
Yes. Cancel anytime. There's no long-term contract.